Editor’s note: whether business operators or individual businesses all know, first principle of operation is to meet the needs of consumers, only the products we sell are what they need, our goods can be sold, thus we can make a profit. However, we all understand the truth, but it is not easy to implement, how to clearly understand the needs of customers is a common problem faced by everyone, then today Xiaobian take you to analyze what the customer needs? Do marketing people know, understand the customer can be targeted. Why do we need bustling about, but can not find effective customer? Why do we continue to call, constantly quyifengying customers are not able to achieve the desired results? As a marketing person, to have a good mind, but also to understand human nature.